Small Business Resources

Mar 27, 2014

Compass Intelligence Ranks "Best in Class" Small Business Portal Experiences

SAN ANTONIO, March 27, 2014 /PRNewswire/ — Strategy acceleration firm Compass Intelligence is proud to announce it has released its "Best in Class" Small Business Portal results.  These exciting results are derived from on-going research with small business owners and tracking website capabilities, design and content as part of Compass Intelligence's Customer & Digital Experience research. Companies are assessed in terms of their ability to provide relevant online experiences to Small Businesses, with the focus of the research being small business-specific buying and learning experiences.  Results are based on more than 20 facets of the online engagement process.

"The research shows that while Verizon and AT&T have some of the most comprehensive and intuitive web portals today, providing a strong support and learning environment that is tailored to the small business community is equally important," said Heather Taylor, Customer & Digital Experience Manager at Compass Intelligence. While companies such as Cisco, Microsoft and Dell may not provide the sheer number of products and services as the Telco giants in the marketplace, they are clearly strategic in how they position support, community and self-learn website features, and are reaping the benefit of repeat small business customers as a direct result," says Taylor. 

Creating a relevant experience for the small business market continues to be a challenge.  While we are starting to see traction with regard to improved content and solutions geared to this market, the majority of providers that cater to the small business segment tend to focus on the product offering aspect, falling short when it comes to presenting themselves as a custom solution provider and secondly the integration of learn content. Learning and media content not only educate small business customers on how to best utilize the providers' solutions, but also engage them and encourages repeat visits.

To learn more about the report, please click here.

Key Findings Include:

  • Best in Class Experience Overall – Top 5: Verizon, AT&T, Cisco, Microsoft, and Dell
  • Best Practice: Theme-based Simplicity – a clean site experience, which seamlessly weaves in contextual content relevant to the small business segment.
  • Best in Class Help & Support: HP offers an extremely intuitive Help & Support center, which incorporates multiple media types.
  • Best in Class Community: Cisco provides a strong dedicated small business community portal that covers key topics and scenarios relevant to SBs.
  • Best in Class Learn Experience: Microsoft offers lots of learning options and resources to Small Businesses wanting to develop and grow.
  • Best in Class e-Commerce: Dell offers tools to help Small Businesses by providing comparison tables, user ratings and product images.

Want to learn more about the impact of mobile & wireless on your enterprise? Join us at Go Mobile 2014, October 13-15, 2014 at the Omni Mandalay in Las Colinas, Dallas, TX. Click here for more information.

About Compass Intelligence

Compass Intelligence, a market analytics and consulting firm, specializes in strategy acceleration and insights for the high-tech and telecom industries while providing clients tailored services through excellent customer support. Compass Intelligence provides executive insights, market sizing/modeling, competitive analysis, strategic consulting, and expert recommendations on multiple markets. Visit us at  Follow Compass Intelligence on Twitter at @CompassIntel.

SOURCE Compass Intelligence


Jan 15, 2014 09:00 ET

Visiting Angels Makes LegalShield's Small Business Legal Plan Available to Franchisees

Visiting Angels' franchisees will have the opportunity to access affordable legal services

DALLASJan. 15, 2014 /PRNewswire/ — LegalShield, one of the nation's leading providers of legal safeguards for individuals, families and small businesses, announced today a partnership with Visiting Angels Living Assistance Services to offer its small business legal plan to Visiting Angels franchisees throughout North America.  Visiting Angels is a home care network with more than 450 franchises acrossthe United States and Canada.

Through the partnership, every Visiting Angels franchisee will have the opportunity to purchase a LegalShield Small Business Plan.  The plan will give the franchisee access to LegalShield provider attorneys who will provide legal advice and counsel on any business legal issue, contract and document review, and more. In eliminating the cost barriers associated with obtaining legal counsel, LegalShield's small business plan ensures that the 47,000 currently enrolled members have access to the legal support they need to protect and grow their business.

"For over 15 years, Visiting Angels has been dedicated to offering the best care to seniors and those in need of in-home care," said David Plank, VP of Business Development at Visiting Angels. "With this in mind, we are committed to the success of our franchisees.  The LegalShield Small Business Plan will enable them to have access to the affordable legal services small businesses often need. "

In addition to LegalShield's small business plan, Visiting Angels franchisees can also join the more than 34,000 companies currently offering LegalShield's personal legal plans as a voluntary benefit to their employees.  Through LegalShield's personal legal plans, employees gain access to unlimited personal legal advice from LegalShield provider attorneys on topics such as mortgages, wills, contracts and more. Employees also have the option to enroll in LegalShield's identity theft plans for the added benefits of identity monitoring and identity restoration services. LegalShield's personal legal plans effectively reduce employee stress and absenteeism while driving productivity.

"Visiting Angels protects and cares for seniors across the country, and we're proud to provide its dedicated, selfless franchisees and their employees with quality, affordable legal representation." said Rip Mason, CEO of LegalShield. "All small businesses, especially those providing assistance to the most vulnerable, deserve access to legal protection at an affordable price."

For more information about LegalShield's comprehensive legal plans, visit:

About LegalShield 

LegalShield is one of the nation's leading providers of legal safeguards for individuals, families and small businesses. LegalShield also offers one of the industry's most affordable identity theft plans. Members receive identity theft protection for the entire family for the cost most competitors charge to cover a single individual.  LegalShield legal plans cover more than 1.4 million families and 3.7 million lives across North America.  More than 34,000 companies offer the LegalShield plan to their employees as a voluntary benefit.  For as low as $20 per month, LegalShield members get access to attorneys who are experienced in the areas of law that most impact families and small businesses.  Unlike other legal plans or do-it-yourself websites, LegalShield has dedicated law firms in 49 states and four provinces in Canada that members can call for help without having to worry about high hourly rates.  The attorneys at these firms have an average of 19 years of experience in such areas as family matters, estate planning, financial and business issues, consumer protection, tax, real estate, benefits disputes and auto/driving issues.  In 2012 alone, LegalShield firms received more than 2.1 million calls from members.  For more information, or call 800-654-7757.

About Visiting Angels Living Assistance Services:
Visiting Angels was established in 1991 in Baltimore as an independent agency caring for seniors in their homes. Today, Visiting Angels has more than 450 private duty agencies throughout the United States. Visiting Angels agencies employ only experienced caregivers and conduct the most comprehensive background screenings to ensure that their caregivers meet or exceed the company's high standards. For companion care, Alzheimer's care, Dementia care and the country's best palliative care program, make Visiting Angels your choice in senior homecare. For more information on Visiting Angels or to find a location near you, please visit


Jan 9, 2014 11:42 ET

MicroMentor Fuels Business Dreams for Entrepreneurs, Reaching 5,000 Mentor/Mentee Relationships

MicroMentor Issues Rally Call for 1,500 More Relationships by National Small Business Week, May 12-16

PORTLAND, Ore.Jan. 9, 2014 /PRNewswire/ — MicroMentor, Mercy Corps' proprietary online mentoring platform that connects entrepreneurs with experienced professionals to build small businesses, reached a new milestone: generating more than 5,000 relationships for mentors and mentees. To celebrate this achievement, MicroMentor is issuing a national call to create 1,500 more mentor/mentee relationships by National Small Business Week, May 12-16, and accelerate entrepreneurial growth across the U.S.

The movement is already receiving support from other foundations and corporations, including The Sam's Club Giving Program.

"Small business owners are a powerful force for economic growth. Serving millions of small businesses in our clubs every day, we are committed to empowering their growth and dreams, and collaborating with like-minded organizations that save small business owners' time, money and energy," said Catherine Corley, vice president of member services at Sam's Club.

"The Sam's Club Giving Program is excited to support MicroMentor's innovative digital platform that more easily connects small business owners to experienced mentors, which will strengthen small business growth opportunities and build stronger local economies."

MicroMentor provides aspiring entrepreneurs access to a pool of committed professional mentors via a free, easy-to-use platform on Through a smart design and intelligent matching engine, MicroMentor matches mentors with entrepreneurs based on industry, expertise and location, ensuring that mentors can give direct support around mentees' most pressing issues.  

"MicroMentor is thrilled that so many business mentors are volunteering their time, passion and expertise to fuel the aspirations of promising entrepreneurs," said Samantha Albery, Director of MicroMentor. "We want to increase this momentum by rallying more mentors today through National Small Business Week to help hundreds more entrepreneurs turns their business dreams into realities. This rally call is part of a larger goal," Albery continued, "to reach another 5,000 relationships by January 2015."

Mentoring Drives Small Business Revenue

Entrepreneurs who use MicroMentor reap the benefits of mentoring, growing their businesses every year; in 2012 alone, entrepreneurs who connected with a mentor, averaged 106 percent revenue growth. Businesses mentored through MicroMentor have an 82 percent survival rate, and half create a new job within a year, according to MicroMentor's latest business outcomes survey.*

Thriving entrepreneurs often cite mentoring as a critical component of their success. "Mentoring works! My mentor, Bill, knows my business and my greater vision. I can bounce ideas and strategize with Bill and he keeps me on track," said entrepreneur Teresa Nicola about her MicroMentor experience. "I am so grateful that he is spending time – unpaid – to help me with my business." Nicola's business, Collected Spaces, has seen a 10 percent increase in sales each month since she and her mentor were matched on MicroMentor.

Join the Rally Call
Business mentors, organizations and entrepreneurs are invited to join MicroMentor's rally call

About MicroMentor    
MicroMentor, Mercy Corps' proprietary online mentoring platform, turns business possibilities into reality. Through relationships with major companies and organizations such as Sam's Club, Hewlett Packard, Entrepreneur Organization and Ashoka Changemakers, MicroMentor helps entrepreneurs work with experienced professionals to build their businesses. MicroMentor helps small businesses grow faster, generate more revenue and employ more people via access to mentoring.  

About Mercy Corps  
Mercy Corps is a leading global humanitarian agency saving and improving lives in the world's toughest places. In more than 40 countries, we partner with local people to put bold ideas into action, helping them conquer adversity, and build stronger communities. Driven by local needs, our programs provide communities in the world's toughest places with the tools and support they need to transform their own lives.

*MicroMentor's business outcomes survey was conducted in June 2013, surveying those matched on MicroMentor between July 2011 and June 2012.

SOURCE MicroMentor








KUNGPHOO Announces First Dynamic Social Marketing and Commerce Platform

Powered by Social Groups, Easier Marketing for Small Business! Kungphoo is pleased to announce the next generation of social marketing and social commerce combined

New York, NY (PRWEB) October 01, 2013

Kungphoo is pleased to announce the next generation of social marketing and social commerce combined. For business, Kungphoo offers a complete array of tools which enable any company, organization, or individual to maximize the efficiency of their online presence at a much lower cost than traditional online marketing, SEO, PPC, and ads. Kungphoo combines a fully integrated interface that acts like a combination of Facebook fan pages, Craigslist advertising, and Yahoo Answers to enable users to buy, sell, promote, or research virtually anything.

On the consumer side, Kungphoo brings together like-minded individuals by allowing users to create purpose-based social circles that anyone can join to discuss, research, or promote their products and topics. By utilizing these circles, users are able to connect directly with their target audience via Kungphoo's collaborative marketplace and even cross-promote their topics across all major social networks.

The Kungphoo platform requires no sales people, no overhead, and no waiting – simply create a circle with their easy-to-use interface and begin promoting an idea immediately. Best of all, Kungphoo is 100% free for both businesses and individuals with no hidden fees and no jumping-through-hoops required. Create local, national, or even global listings based on needs – making Kungphoo flexible enough for use by both traditional brick and mortar companies and Internet-based businesses.

Kungphoo circles allow businesses to create specially tailored bulk and volume discounts aimed directly at their most interested consumers. Kungphoo even offers a unique “stir the pot” feature which connects users directly with a marketing specialist (known as senseis) who will help increase a circle’s visibility and traffic.

In addition, circles allow users to broadcast or seek information, promote or sell products and services, publicize events, or highlight organizations. Because users choose which circles to join, they can take advantage of Information and offerings within the Kungphoo marketplace without being inundated with unwanted ads or come-ons.

Kungphoo’s not only taking the pain out of promoting your business online, but also providing consumers with a socially induced marketplace to discuss and take advantage of listings.

It takes just minutes to create a circle, promote it to the social media world, and reach thousands of like-minded individuals. In addition, Kungphoo offers real-time communication along with tools to enhance branding capabilities, allowing users to build a captive social audience for any desired purpose.

Users are passionate about the potential for the power of Kungphoo to substantially improve their online experience. Here are some examples of what people are saying about Kungphoo.

“Holy Cow, that’s awesome! I don’t think I’ve ever heard of anyone approaching social media like that. Love it!” – Don P.

“Wow, that is a really great service that no other social media offers! That kicks complete a$$! Go Phoo!” – Deanna H.

“It’s great how solidly you can tie your company’s activities to your branding. And the services seem all-encompassing and supportive. Looks like a winning strategy for everyone!” Sharon O.

“This is an awesome concept. KungPhoo is going to be as big as yahoo but for marketplace.” – Dov S.

“Wow that is pretty amazing. 'like buying bulk at wholesale prices. Great service!” – Kelly

For free advertising and promotion no online service is more effective than Kungphoo at connecting you with the exact audience you need to reach, and it won’t cost you a cent. Please visit the site today to leverage the power of dynamic social marketing.


Kungphoo ( is an easy to use, dynamic social marketing and commerce platform. You can buy, sell, promote or search for anything collectively with like-minded individuals by creating purpose-based ‘circles’ that people can join to talk about or take advantage of. Listings are promoted within the kungphoo marketplace as well as across the social media world.



Sep 11, 2013 09:06 ET

Expedia, Legal Zoom And Now The Marketing Exchange — Marketing Clutter On The Internet Will Soon Be History!

BOSTON, Sept. 11, 2013 /PRNewswire/ — Created by Clint Pierce, Bob Martin and Cheryl Hallett, three industry experts who came from Omnicom Group, a global leader in advertising – the Marketing Exchange intends to change the face of marketing for small business. 

With the move from traditional ad agency marketing to online ad exchanges and other automated marketing services, the Marketing Exchange essentially "maps" the entire United States into 3,400 individual "Exchanges" that small business owners can affordably join and utilize for all of their marketing needs.  If a small business is located in Anchorage, they can join the Anchorage Marketing Exchange; if they are in Portland, ME, they join the Greater Portland Marketing Exchange.  There is a local Exchange for every small business in the US, in every town in America.

When a small business joins, they have unlimited use of MX Analysis, an innovative planning tool that tells members what marketing could be right for them (there are over 2,000 different marketing programs available to members, depending on how they answer the questions).  Members will also have unlimited access to the MX Design Studio, which will include hundreds of design templates that are industry-specific and completely easy-to-use – no design ability needed whatsoever.  Each local exchange includes every radio station in the market, every TV station, every major newspaper and magazine, and hundreds of local sponsorship opportunities like charities, sports, community groups and events (the entire site contains over 300,000 sponsorships nationally).

And each Exchange has its own social networking tool, MX Member Net, where businesses can interact and create marketing partnerships, swap services, offer discounts and exchange marketing ideas.  All of this will be available to a business for only $95 a year.

In the public area of the site they have aggregated marketing services like web design, direct mail, crowd sourcing design, social media, email marketing, public relations and local deals.  There is also a Find A Freelancer option.  

In addition to the national 3,400 – Exchange network, "white label" Exchanges will be available to large institutional clients that can be branded and used for their own objectives.  For example, a large beverage company will be able to create their own Marketing Exchange for all of their field teams or bottlers; or a large insurance company can create their own branded marketing exchange that they offer to their small business customers as a value-add service to differentiate them from the competition.

Small businesses everywhere finally have the marketing help they need at the Marketing Exchange, and will now discover that marketing can be simplified – for any business, anywhere.